Privacy policy

Privacy policy

Last updated: January 2026

At Alta Via Components®, your privacy matters to us. This policy explains, in simple terms, how we collect and use your personal information when you visit our website or make a purchase.

What Information We Collect

When you use our Shopify store, we may collect:

  • Your name, email address, phone number

  • Billing and delivery addresses

  • Payment details (processed securely by Shopify or trusted payment providers)

  • Information about how you use our website (via cookies)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases, returns, or warranties

  • Improve our website and customer experience

  • Send marketing emails if you have opted in

Shopify & Third Parties

Our store is powered by Shopify, which securely stores and processes your data to allow us to sell our products. We may also share information with:

  • Payment providers

  • Delivery partners

  • Analytics and marketing services

We never sell your personal data.

Cookies

We use cookies to ensure the site works properly and to understand how customers use our store. You can manage cookies through your browser settings.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Ask for corrections or deletion

  • Opt out of marketing at any time

You can also complain to the UK Information Commissioner’s Office (ICO) if needed.

Contact Us

If you have any questions about your data or this policy, contact us at: Email:Info@altaviabicyclecomponents.com